Getting Started: Your Journey Begins Here
Registration
Create your secure account and complete our initial assessment to help us understand your home healthcare needs.
Preparation
Review welcome materials and prepare any questions about your care plan. We'll help ensure a comfortable and safe environment for your visits.
First Visit
Connect with your dedicated care team, establish personalized care goals, and begin your treatment plan with guidance every step of the way.
Our Getting Started card serves as your orientation point, providing clear direction for beginning your home healthcare journey with MindSpot. Access FAQs or connect directly with our support team whenever you need additional guidance.
Client Satisfaction Survey: Your Voice Matters
We prominently feature our Client Satisfaction Survey card because your feedback directly shapes our services. In 2021 alone, we gathered insights from 31,933 adult consumers, focusing on the quality of our home care, the professionalism of our caregivers, and the overall impact on your well-being.
Rating Scales
Simple numerical scales help you quickly rate various aspects of your care experience, from provider interactions to platform usability.
Open Feedback
Share detailed thoughts about your experience in your own words, helping us understand the nuances of your care journey.
Your feedback directly influences how we enhance our home healthcare services, ensuring we continuously improve to meet your needs.